Outage in Qualys
US Platform 4: High Lag on scan processing service that has impacted scans [IM-12390]
Resolved MinorIncident Report
Qualys Cloud Platform Operations Team is currently investigating an issue on US Platform 4 causing a High Lag on Scan processing service. Further updates will be shared as they become available.
The ticket Reference for this incident is IM-12390.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 11/22/2025 10:30AM
This incident has been resolved.
INVESTIGATING
6 days ago - at 11/21/2025 10:05PM
We are continuing to investigate this issue.
INVESTIGATING
7 days ago - at 11/21/2025 10:44AM
Qualys Cloud Platform Operations Team is currently investigating an issue on US Platform 4 causing a High Lag on Scan processing service. Further updates will be shared as they become available.
The ticket Reference for this incident is IM-12390.
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