Outage in Qualys

US Platform 4: Schedule VM/PC Scans and Reports are Failing [IM-12398]

Resolved Minor
November 22, 2025 - Started 6 days ago - Lasted about 7 hours
Official incident page

Incident Report

Qualys Cloud Platform Operations team observed that scheduled VM/PC scans and reports are failing. Further updates will be shared as they become available. The ticket reference for this incident is IM-12398

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/22/2025 05:15PM

This incident has been resolved.

MONITORING 6 days ago - at 11/22/2025 01:42PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 days ago - at 11/22/2025 10:13AM

Qualys Cloud Platform Operations team observed that scheduled VM/PC scans and reports are failing. Further updates will be shared as they become available.

The ticket reference for this incident is IM-12398

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