Outage in Qualys

UK POD 1 : Assets are not visible in Cyber Security Asset Management and Global Asset View (IM-12529)

Resolved Minor

March 05, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Qualys UK POD 1 experienced an issue where assets were not visible in Cyber Security Asset Management and Global Asset View components. The incident lasted 26.6 hours before a fix was implemented and monitoring confirmed resolution.

The Qualys Cloud Platform Operations team is currently investigating an issue where assets are not seen in Cyber Security Asset Management, and Global Asset View. We will provide further updates as they become available. The reference number for this incident ticket is IM-12529.

Components affected

Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)

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Latest Updates ( sorted recent to last )

RESOLVED about 22 hours ago - at 03/06/2026 01:45PM

This incident has been resolved.

MONITORING 1 day ago - at 03/06/2026 12:03AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 03/05/2026 11:09AM

The Qualys Cloud Platform Operations team is currently investigating an issue where assets are not seen in Cyber Security Asset Management, and Global Asset View.

We will provide further updates as they become available.

The reference number for this incident ticket is IM-12529.

Latest Qualys outages

IN Platform 1: Qualys UI Login Impacted [IM-12532] - about 22 hours ago

US Platform 1: Schedule and On-Demand scan will be delayed or Errored (IM-12525) - 5 days ago

EU2 : Observing issue with VM/PA scheduled scans and reports (IM-12524) - 7 days ago

EU Platform 1: Intermittent issue on VMDR Dashboard (IM-12516) - 11 days ago

US Platforms 1, 2 and 3: Cloudflare Issue (IM-12513) - 15 days ago

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