Outage in Qualys
UK Platform 1: Multiple Dashboard issues are being observed [IM-12536]
Resolved MinorIncident Report
Summary AI Generated
Qualys UK Platform 1 experienced intermittent dashboard issues where widgets displayed blank data and users encountered reduced performance in the Vulnerability Management service. The incident lasted 24.1 hours before a fix was implemented and monitored, ultimately resolving the dashboard functionality and performance problems.
The Qualys Cloud Platform Operations team is currently investigating an ongoing issue impacting Qualys UK Platform 1. We are observing intermittent behavior where Dashboard widgets may display blank data, along with periods of reduced performance.
Our teams are actively working to identify the root cause and restore normal service as quickly as possible. We will share further updates as more information becomes available.
The ticket reference for this incident is IM-12536.
Components affected
Qualys Vulnerability Management (VM)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/10/2026 12:20PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/09/2026 03:58PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 03/09/2026 12:17PM
The Qualys Cloud Platform Operations team is currently investigating an ongoing issue impacting Qualys UK Platform 1. We are observing intermittent behavior where Dashboard widgets may display blank data, along with periods of reduced performance.
Our teams are actively working to identify the root cause and restore normal service as quickly as possible. We will share further updates as more information becomes available.
The ticket reference for this incident is IM-12536.
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