Outage in Qualys
IN Platform 1: Qualys UI Login Impacted [IM-12532]
Resolved MajorIncident Report
Summary AI Generated
Qualys India POD 1 experienced a major login issue that prevented users from accessing the Qualys UI and affected all platform components including Cloud Agent, Vulnerability Management, Threat Protection, and numerous other security services. The incident lasted 8.9 hours before the operations team implemented a fix and confirmed resolution after monitoring the results.
India POD 1 is currently experiencing an issue with logins. The Qualys Cloud Platform Operations team is actively investigating the login issue. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12532.
Components affected
Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Container Security (CS) Qualys File Integrity Monitoring (FIM) Qualys Web Application Scanning (WAS) Qualys Patch Management (PM) Qualys Security Configuration Assessment (SCA) Qualys SaaS Detection and Response (SDR) Qualys Network Passive Sensor (PS) Qualys Flow (QFLOW) Qualys Security Assessment Questionnaire (SAQ) Qualys Unified Dashboard (UD) Qualys Malware Detection (MD) Qualys AssetView (AV) Qualys Continuous Monitoring (CM) Qualys Custom Assessment and Remediation (CAR) Qualys Cloud Agent (CA) Qualys Total Cloud Qualys Threat Protection (TP) Qualys VMDR Mobile Qualys CertView (CERT) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Gateway Service (QGS) Qualys Vulnerability Management (VM) Qualys Connector Centralization Qualys PCI Compliance (PCI) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Endpoint Detection and Response (EDR)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/06/2026 10:28PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/06/2026 08:46PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 03/06/2026 05:08PM
The Qualys Operations team continues to actively investigate the ongoing outage affecting INDPOD1.
Further updates will be shared as they become available.
INVESTIGATING
about 1 month ago - at 03/06/2026 01:39PM
India POD 1 is currently experiencing an issue with logins. The Qualys Cloud Platform Operations team is actively investigating the login issue. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12532.
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