Outage in Qualys
EU2 : Observing issue with VM/PA scheduled scans and reports (IM-12524)
Resolved MinorIncident Report
Summary AI Generated
Qualys EU2 experienced an issue where some Vulnerability Management (VM) and Policy Compliance (PC) scheduled scans and reports failed to process properly. The incident affected the Vulnerability Management and Policy Audit/Policy Compliance components for 5.6 hours. The Qualys Cloud Operations team identified and fixed the underlying issue, then monitored the system until full resolution was confirmed.
Qualys Cloud Platform Operations is investigating an issue causing some of the VM/PC Scans and reports not get processed.
Further updates will be shared as they become available.
The ticket reference for this activity is IM-12524.
Components affected
Qualys Vulnerability Management (VM) Qualys Policy Audit / Policy Compliance (PA / PC)Need to monitor Qualys outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 02/28/2026 01:43PM
This incident has been resolved.
MONITORING
4 days ago - at 02/28/2026 08:10AM
Qualys Cloud Operations team has fixed the issue and currently monitoring the progress.
INVESTIGATING
4 days ago - at 02/28/2026 08:08AM
Qualys Cloud Platform Operations is investigating an issue causing some of the VM/PC Scans and reports not get processed.
Further updates will be shared as they become available.
The ticket reference for this activity is IM-12524.
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