Outage in Qualys

US Platform 3: WAS UI Loading Blank Pages (IM-12396)

Resolved Minor
November 21, 2025 - Started 6 days ago - Lasted about 16 hours
Official incident page

Incident Report

Qualys Cloud Operations has identified and mitigated an issue where users observed blank pages when accessing various tabs within the Web Application Scanning module. This issue has been addressed and is currently under further monitoring. The ticket reference for this incident is IM-12396.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/22/2025 01:49PM

This incident has been resolved.

MONITORING 6 days ago - at 11/21/2025 10:02PM

Qualys Cloud Operations has identified and mitigated an issue where users observed blank pages when accessing various tabs within the Web Application Scanning module. This issue has been addressed and is currently under further monitoring. The ticket reference for this incident is IM-12396.

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