Outage in Qualys
EU Platform 2 : UI login, api and scan issue (IM-12694)
Resolved MajorIncident Report
Summary AI Generated
Qualys EU Platform 2 experienced a major service interruption lasting 7 hours that prevented UI login, API access, and scanning functionality across all platform components including Cloud Agent, Vulnerability Management, Threat Protection, and numerous other security services. The Qualys Operations team identified and implemented a fix, with full service restoration confirmed after a monitoring period.
EU Platform 2 is currently experiencing service interruptions. UI login, API access, and scans are impacted.
The Qualys Operations team is investigating the issue.
Components affected
Qualys Cloud Agent (CA) Qualys AssetView (AV) Qualys Vulnerability Management (VM) Qualys Threat Protection (TP) Qualys Security Configuration Assessment (SCA) Qualys Continuous Monitoring (CM) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys PCI Compliance (PCI) Qualys File Integrity Monitoring (FIM) Qualys Security Assessment Questionnaire (SAQ) Qualys Web Application Scanning (WAS) Qualys Malware Detection (MD) Qualys Container Security (CS) Qualys Total Cloud Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Patch Management (PM) Qualys Network Passive Sensor (PS) Qualys Gateway Service (QGS) Qualys CertView (CERT) Qualys VMDR Mobile Qualys Endpoint Detection and Response (EDR) Qualys SaaS Detection and Response (SDR) Qualys Flow (QFLOW) Qualys Custom Assessment and Remediation (CAR) Qualys TotalAI Qualys Enterprise TruRisk Management (ETM) Qualys VMDR OT Qualys Connector Centralization Qualys Unified Dashboard (UD)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/08/2026 10:49PM
This incident has been resolved.
MONITORING
2 days ago - at 06/08/2026 04:23PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 06/08/2026 04:07PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 06/08/2026 03:48PM
EU Platform 2 is currently experiencing service interruptions. UI login, API access, and scans are impacted.
The Qualys Operations team is investigating the issue.
Latest Qualys outages
US Platform 1: High Lag observed on scan processing service that has impacted scans [IM-12699] - about 14 hours ago
US Platform 2 : UI/API is inaccessible (IM-12688) - 7 days ago
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