Outage in Qualys
EU Platform 2 : UI is Inaccessible for multiple modules (IM-12682).
Resolved MajorIncident Report
Summary AI Generated
The Qualys EU Platform 2 UI became inaccessible across multiple modules including Vulnerability Management, Container Security, Threat Protection, and several other core services for 17.3 hours. The issue affected nine major components of the platform, preventing users from accessing critical security and compliance tools. Qualys identified the root cause and implemented a fix, with the incident fully resolved after monitoring confirmed the solution's effectiveness.
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI to become unavailable for multiple modules and services. Further updates will be shared as they become available.
Ticket reference for this activity: IM-12682
Components affected
Qualys Total Cloud Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Threat Protection (TP) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Connector Centralization Qualys File Integrity Monitoring (FIM) Qualys Vulnerability Management (VM) Qualys Container Security (CS) Qualys CertView (CERT)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/02/2026 12:18AM
This incident has been resolved.
MONITORING
5 days ago - at 06/01/2026 01:10PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 days ago - at 06/01/2026 11:28AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 06/01/2026 08:00AM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 06/01/2026 07:56AM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 06/01/2026 07:33AM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 06/01/2026 07:03AM
Qualys Cloud Platform Operations is currently investigating an issue causing the EU Platform 2 UI to become unavailable for multiple modules and services. Further updates will be shared as they become available.
Ticket reference for this activity: IM-12682
Latest Qualys outages
US Platform 1: Container Security (CS) users may experience a delay in scan processing for containers via API/UI (IM-12689) - about 17 hours ago
EU Platform 03: Slowness during Login (IM-12681) - 6 days ago
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