Qualys US Platform 3 experienced slowness issues in the Web Application Scanning (WAS) and Threat Analysis Service (TAS) modules for 21.6 hours. The incident affected users' ability to perform web application scanning operations at normal speeds. Qualys implemented a fix and monitored the results before confirming full resolution.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Qualys Cloud Platform Operations is currently investigating an issue causing slowness in the WAS/TAS module on the US platform 03.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12680.
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