Outage in Qualys
EU Platform 03: Slowness during Login (IM-12681)
Resolved MajorIncident Report
Summary AI Generated
The Qualys EU Platform 3 experienced performance issues that caused slow login times for Qualysguard FO and delayed loading of the VMDR dashboard, affecting the Vulnerability Management service. The incident lasted 23.1 hours before a fix was implemented and the service was restored to normal performance.
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 3. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load.
Components affected
Qualys Vulnerability Management (VM)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/01/2026 11:27AM
This incident has been resolved.
MONITORING
5 days ago - at 05/31/2026 09:16PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 05/31/2026 12:23PM
We are continuing to investigate this issue.
INVESTIGATING
6 days ago - at 05/31/2026 12:22PM
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 3. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load.
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