Outage in Quest
Cloud Service Provider Service Degradation
Resolved MinorIncident Report
Our cloud services provider is currently experiencing an outage affecting multiple M365 workloads, which is also impacting some On Demand Migration customers.
As a result, migration tasks may fail, and email delivery for Domain Rewrite projects may be delayed.
Further updates from Microsoft can be found within the Service Health Portal under the M365 admin center.
We will continue to update this status as soon as we receive additional information.
Components affected
Quest US Region Quest US Region Quest US Region Quest US Region Quest US Region Quest Australia Region Quest Australia Region Quest Australia Region Quest Australia Region Quest Australia Region Quest Canada Region Quest Canada Region Quest Canada Region Quest Canada Region Quest Canada Region Quest EU Region Quest EU Region Quest EU Region Quest EU Region Quest EU Region Quest UK Region Quest UK Region Quest UK Region Quest UK Region Quest UK RegionNeed to monitor Quest outages?
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 01/23/2026 12:50PM
Following the recent outage, we’d like to provide a summary of how On Demand Migration services were affected:
1) On Demand Migration Accounts, Email, OneDrive, SharePoint, Teams, and Power BI
Some migration jobs may have failed or encountered unexpected errors during the outage. We recommend reviewing your migration job history and restarting any affected tasks as needed.
2) On Demand Migration Active Directory
All running and scheduled workflows continued to operate normally and were not impacted by the outage.
3) On Demand Migration Domain Rewrite
Email delivery for Domain Rewrite customers may be delayed during the cloud provider outage, but the service is now operating as usual.
Please reach out to our support team if you need assistance reviewing or restarting any jobs.
MONITORING
22 days ago - at 01/23/2026 11:15AM
Our cloud service provider has resolved the issue.
We will continue to monitor the situation and post an update on the impact to our services during the cloud provider outage as a follow-up.
INVESTIGATING
22 days ago - at 01/22/2026 10:52PM
Our cloud services provider is currently experiencing an outage affecting multiple M365 workloads, which is also impacting some On Demand Migration customers.
As a result, migration tasks may fail, and email delivery for Domain Rewrite projects may be delayed.
Further updates from Microsoft can be found within the Service Health Portal under the M365 admin center.
We will continue to update this status as soon as we receive additional information.
Latest Quest outages
Disaster Recovery for Identity for Active Directory Impacted - about 2 months ago
Cloud Service Provider OneDrive Service Degradation - about 2 months ago
On Demand Recovery Backups for Entra ID Impacted - 3 months ago
Cloud Service Provider Outage - 4 months ago
Cloud Service Provider Outage - 4 months ago
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