Outage in QuickBooks Commerce

Quickbooks Online Latency Issue

Resolved Major

August 19, 2026 - Started 16 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware that some customers are experiencing latency when using QuickBooks Online. Our engineering team is actively investigating the issue to identify the root cause and restore normal performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 16 days ago - at 08/19/2026 04:54PM

Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally.

We appreciate your understanding and patience.

MONITORING 16 days ago - at 08/19/2026 04:13PM

The latency issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery

INVESTIGATING 16 days ago - at 08/19/2026 02:30PM

We are aware that some customers are experiencing latency when using QuickBooks Online. Our engineering team is actively investigating the issue to identify the root cause and restore normal performance as quickly as possible.
We appreciate your patience and will provide further updates as more information becomes available.

Latest QuickBooks Commerce outages

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Some QuickBooks users receive errors and are unable to view transactions when searching. - 3 days ago

HMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online - 30 days ago

QuickBooks Online Login Issue - about 2 months ago

QuickBooks Desktop Payroll updates returning Internet connection error - 3 months ago

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