Outage in QuickBooks Commerce

Database failover

Resolved Minor
September 02, 2020 - Started about 5 years ago - Lasted over 1 year
Official incident page

Incident Report

Manual failover happens on primary database at 18:42 SGT which causes an elevated error rates between 18:42 SGT to 19:05 SGT. The error rate is now back to normal. We are currently monitoring the error rates and performance.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 09/02/2020 11:15AM

Manual failover happens on primary database at 18:42 SGT which causes an elevated error rates between 18:42 SGT to 19:05 SGT. The error rate is now back to normal. We are currently monitoring the error rates and performance.

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