Outage in Quickpay
Problems with the Shopify integration
Resolved Minor
April 11, 2023 - Started almost 3 years ago
- Lasted about 2 hours
Incident Report
We are again seeing problems with transactions through Shopify.
We are investigating the issue.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
almost 3 years ago - at 04/11/2023 11:36AM
We are again seeing problems with transactions through Shopify.
We are investigating the issue.
RESOLVED
almost 3 years ago - at 04/11/2023 10:54AM
This incident has been resolved.
Transactions are being processed again as normal.
MONITORING
almost 3 years ago - at 04/11/2023 10:51AM
We are seeing an increate in transactions being processed.
We continue to monitor the situation
IDENTIFIED
almost 3 years ago - at 04/11/2023 10:12AM
There continues to be problems with the Shopify integration.
We continue to investigate and try to mitigate the issue.
Some payments are still being processed, but the majority is failing.
Payment operations (capture, refund) are also affected.
INVESTIGATING
almost 3 years ago - at 04/11/2023 09:57AM
We are currently experiencing problems with the Shopify integration. We are investigating the issue
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