Outage in Quickpay
Elevated error rates
Resolved Minor
July 08, 2023 - Started over 2 years ago
- Lasted about 1 hour
Incident Report
We have switching all traffic to our secondary network provider.
All transactions are being processed again. We continue to watch and monitor.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
over 2 years ago - at 07/08/2023 06:47PM
We have switching all traffic to our secondary network provider.
All transactions are being processed again. We continue to watch and monitor.
IDENTIFIED
over 2 years ago - at 07/08/2023 06:30PM
It is confirmed that the problem is related to generel network issues outside of Quickpay.
We continue to monitor and watch the situation.
Next update no later then 21.00 CET
INVESTIGATING
over 2 years ago - at 07/08/2023 05:52PM
The performance is still severely degraded.
We are continue to investigate and work on a solution.
Next update no later than 20.50 CET
INVESTIGATING
over 2 years ago - at 07/08/2023 05:41PM
The problem started 19.08.
We are investigating the issue.
INVESTIGATING
over 2 years ago - at 07/08/2023 05:33PM
We are experiencing elevated error rates. An investigation has been launched. Please stay tuned for updates.
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