Outage in Rafiki Payout API
Incident affecting ORANGE in CAMEROON 🇨🇲
Major
August 03, 2026 - Started 5 days ago
Incident Report
Transaction Performance: FULL OUTAGE
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Latest Updates ( sorted recent to last )
MONITORING
3 days ago - at 08/04/2026 02:37PM
Dear Valued Client,
We are glad to inform you that we are now observing normal flows to ORANGE in Cameroon.
We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing.
Thank you for your continued trust and partnership.
Regards,
Rafiki Operations Team.
INVESTIGATING
4 days ago - at 08/04/2026 11:46AM
INVESTIGATING
4 days ago - at 08/04/2026 06:53AM
Dear Valued Client,
We regret to inform you that we are currently experiencing another service disruption with our partner for ORANGE CM, resulting in delays in transfer processing.
We kindly request that you temporarily pause your traffic while we work closely with our partner to resolve the issue. We will notify you promptly once services have been fully restored.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Kind regards,
Rafiki Operations Team
INVESTIGATING
4 days ago - at 08/03/2026 11:36PM
Dear Valued Client,
We are glad to inform you that we are now observing normal flows to ORANGE in Cameroon.
We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing.
Thank you for your continued trust and partnership.
Regards,
Rafiki Operations Team.
INVESTIGATING
4 days ago - at 08/03/2026 04:43PM
Dear Valued Client,
We regret to inform you that we are currently experiencing another service disruption with our partner for ORANGE CM, resulting in delays in transfer processing.
We kindly request that you temporarily pause your traffic while we work closely with our partner to resolve the issue. We will notify you promptly once services have been fully restored.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Kind regards,
Rafiki Operations Team
MONITORING
4 days ago - at 08/03/2026 12:54PM
Dear Valued Client,
We are glad to inform you that we are now observing normal flows to ORANGE in Cameroon.
We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing if you have not done so already.
Thank you for your continued trust and partnership.
Regards,
Rafiki Operations Team.
INVESTIGATING
5 days ago - at 08/03/2026 11:48AM
Transaction Performance: FULL OUTAGE
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