Outage in Rafiki Payout API
Rafiki Incident - MTN CM Disabled
Resolved Minor
August 07, 2026 - Started about 10 hours ago
- Lasted about 8 hours
Incident Report
Dear Valued Client,
We regret to inform you that we are currently experiencing another service disruption with our partner for MTN CM, resulting in delays in transfer processing.
We kindly request that you temporarily pause your traffic while we work closely with our partner to resolve the issue. We will notify you promptly once services have been fully restored.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Kind regards,
Rafiki Operations Team
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Latest Updates ( sorted recent to last )
MONITORING
about 7 hours ago - at 08/07/2026 02:25PM
Dear Valued Client,
We are glad to inform you that we are now observing normal flows to MTN in Cameroon.
We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing.
Thank you for your continued trust and partnership.
Regards,
Rafiki Operations Team.
INVESTIGATING
about 10 hours ago - at 08/07/2026 10:57AM
Dear Valued Client,
We regret to inform you that we are currently experiencing another service disruption with our partner for MTN CM, resulting in delays in transfer processing.
We kindly request that you temporarily pause your traffic while we work closely with our partner to resolve the issue. We will notify you promptly once services have been fully restored.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Kind regards,
Rafiki Operations Team
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