Outage in Rafiki Payout API
UG MoMo Disabled.
Resolved Minor
September 14, 2026 - Started 2 days ago
- Lasted about 24 hours
Incident Report
Transaction Performance: FULL OUTAGE
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Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 09/14/2026 06:42PM
Dear valued client,
We're glad to inform you that MoMo transfers to Uganda are processing successfully. You may resume traffic.
We are, however, still closely monitoring the situation and will update you in case of any anomalies.
Thank you for your patience while we worked on this.
Regards,
Rafiki Operations Team.
MONITORING
2 days ago - at 09/14/2026 06:39PM
Disbursements previously impacting not set in not set are now fully OPERATIONAL 🟢.
Please resume transaction processing if you haven't already ✅
We will continue to monitor performance before marking this incident as fully resolved.
INVESTIGATING
2 days ago - at 09/14/2026 04:38PM
Dear Valued Client,
We’re currently experiencing downtime processing transfers to Uganda MoMo due to an outage with the providers.
Kindly hold traffic while we work with our partner to resolve the issue. We’ll update you as soon as services are restored.
We apologize for the inconvenience and appreciate your patience and understanding.
Regards,
Rafiki Operations Team
INVESTIGATING
2 days ago - at 09/14/2026 04:25PM
Transaction Performance: FULL OUTAGE
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