Outage in Rafiki Payout API
Rafiki Incident - Access Bank NGN Downtime
Minor
September 16, 2026 - Started about 2 hours ago
Incident Report
Dear valued client,
We are experiencing downtime processing transactions to Access Bank in NIGERIA due to a partner outage. We advise that you hold traffic until this is resolved.
We sincerely apologize for any inconvenience this downtime may have caused and appreciate your understanding and patience as we work to rectify the situation promptly.
Thank you for your continued trust and partnership.
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INVESTIGATING
about 2 hours ago - at 09/17/2026 01:42AM
Dear valued client,
We are experiencing downtime processing transactions to Access Bank in NIGERIA due to a partner outage. We advise that you hold traffic until this is resolved.
We sincerely apologize for any inconvenience this downtime may have caused and appreciate your understanding and patience as we work to rectify the situation promptly.
Thank you for your continued trust and partnership.
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