Outage in Railway

Metrics may not be reporting correctly for a subset of workloads in Europe West

Resolved Minor
July 16, 2024 - Started about 1 month ago - Lasted about 4 hours

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Outage Details

We are currently investigating this incident. Certain services in Europe West may be missing metrics when clicking on the 1h / 6h view.
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 month ago - at 07/16/2024 03:03PM

We are currently investigating this incident. Certain services in Europe West may be missing metrics when clicking on the 1h / 6h view.

IDENTIFIED about 1 month ago - at 07/16/2024 03:25PM

We have isolated the issue down to our V2 Runtime and are working on a fix.

MONITORING about 1 month ago - at 07/16/2024 04:26PM

We have pushed a fix across our Europe West fleet and are now applying it across all hosts in other regions.

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