Intermittent Issues with Frontend Login and Registration

Login / Registration & Dashboard Issues - RESOLVED

🔍 What Happened
Intermittent failures and slow performance hit our login / registration & dashboard components.

Root cause: AWS service disruption that cascaded to Netlify, our hosting provider.

✅ Current Status
🟢 AWS & Netlify have both confirmed 100% stability.
🟢 All services - including the main customer dashboard - are back to normal performance.
🟢 Core API Scraping services stayed 100% operational - no data was affected.

🙏 Thank You
Your patience and understanding while we rode out this upstream bump are hugely appreciated!

🔍 Current Status
We are actively monitoring intermittent failures and slow performance affecting frontend login and registration components.

🧭 Root Cause
This incident is linked to a widespread service disruption from our upstream provider Amazon Web Services (AWS).
Our hosting provider, Netlify, is also reporting issues tied to this outage.

⚠️ What is Affected
🔓 Users may encounter errors, timeouts, or slow load times when attempting to log in or register
📊 Access to the main customer dashboard may be intermittent

✅ What is Unaffected
🛠️ All core API Scraping services are 100% operational and processing data as expected

📡 Real-Time Updates
We are monitoring the situation closely.
For live status from our upstream providers:

AWS Health Status: https://health.aws.amazon.com/health/status

Netlify Status: https://www.netlifystatus.com/

🕒 Next Steps
We will post a new update as soon as the situation is resolved or additional information becomes available.
Thank you for your patience - we apologize for any inconvenience this external disruption may cause.