Outage in Rainforest QA

Background Job Processing is Delayed

Resolved Major
September 08, 2025 - Started 13 days ago - Lasted 38 minutes
Official incident page

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Outage Details

We are investigating an issue with our background job processing which is causing tasks to be delayed. This will impact starting new tests, execution of current tests, and many other pieces of functionality within the application. We are currently working to resolve this.
Components affected
Rainforest QA Rainforest
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 09/08/2025 05:39PM

All systems are back to normal.

MONITORING 13 days ago - at 09/08/2025 05:16PM

We have implemented a fix and background job processing appears to be returning to normal. We will continue to investigate to ensure everything is working as it should be.

There is a backlog of tests awaiting execution, so test results may continue to be delayed as we work our way through executing them all.

INVESTIGATING 13 days ago - at 09/08/2025 05:02PM

We are investigating an issue with our background job processing which is causing tasks to be delayed. This will impact starting new tests, execution of current tests, and many other pieces of functionality within the application. We are currently working to resolve this.

Latest Rainforest QA outages

Upstream Provider Outage - 3 months ago
Delays in job processing - 6 months ago

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