Outage in Rainforest QA

Application Unavailable

Resolved Major
November 18, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently experiencing an issue with one of our providers that is causing the application to be intermittently available.
Components affected
Rainforest QA Rainforest Rainforest QA Tester

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/18/2025 06:19PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/18/2025 04:40PM

Our provider is still reporting intermittent errors which may have an impact on some clients being able to access Rainforest services. We are continuing to monitor the situation.

MONITORING about 2 months ago - at 11/18/2025 02:59PM

Our upstream provider has implemented a fix and services are returning to normal operation. We're continuing to monitor the situation to ensure everything has recovered.

IDENTIFIED about 2 months ago - at 11/18/2025 02:05PM

Our upstream provider has identified the issue and is currently working on restoring service

IDENTIFIED about 2 months ago - at 11/18/2025 12:25PM

Our upstream provider is aware of the issue and is continuing to investigate.

IDENTIFIED about 2 months ago - at 11/18/2025 11:51AM

We are currently experiencing an issue with one of our providers that is causing the application to be intermittently available.

Latest Rainforest QA outages

Background Job Processing is Delayed - 4 months ago
Upstream Provider Outage - 7 months ago
Issues with self-healing and AI test assertions - 9 months ago
Delays in job processing - 9 months ago
Rainforest service is unavailable - 10 months ago

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