Outage in RaiseNow

Incident detected

Resolved Minor
August 24, 2024 - Started 4 months ago - Lasted about 15 hours
Official incident page

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Outage Details

We are aware of an issue affecting our services and currently working on identifying its root cause. You can expect an update on the incident in the next hour.
Components affected
RaiseNow Payment Services
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/25/2024 08:35AM

This incident has been resolved.

MONITORING 4 months ago - at 08/24/2024 07:28PM

We have identified the cause of the incident and are actively working on a resolution.

Affected functionality includes Hub showing TWINT payments staying on pending for a continous period of time. These will eventually transition to succeded if they were successful or failed otherwise.

MONITORING 4 months ago - at 08/24/2024 06:04PM

We are aware of an issue affecting our services and currently working on identifying its root cause.
You can expect an update on the incident in the next hour.

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