Outage in RaiseNow

Degraded performance on Manager Platform

Resolved Minor
March 31, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of an issue affecting our Manager Platform and currently working on fixing its root cause. You can expect an update on the incident in the next hour. Affected components - you might see timeouts while browsing manage.raisenow.com - you might see timeouts while querying our search API on https://api.raisenow.com/epayment/api//transactions/search
Components affected
RaiseNow Manager
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/31/2025 11:33AM

This incident has been resolved.

IDENTIFIED 2 months ago - at 03/31/2025 09:06AM

We are aware of an issue affecting our Manager Platform and currently working on fixing its root cause.
You can expect an update on the incident in the next hour.

Affected components
- you might see timeouts while browsing manage.raisenow.com
- you might see timeouts while querying our search API on https://api.raisenow.com/epayment/api//transactions/search

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