Outage in Rapid7

InsightIDR US - Service Degradation

Resolved Minor
September 21, 2022 - Started almost 3 years ago - Lasted about 7 hours
Official incident page

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Outage Details

The team is currently aware of an issue affecting InsightIDR.
Components affected
Rapid7 User Interface Rapid7 Event Processing Rapid7 Event Processing Rapid7 Event Processing Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 Event Processing Rapid7 User Interface Rapid7 Event Processing
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 09/21/2022 10:32PM

Data processing has recovered in all regions except US3. Data processing may still be delayed US3 as we continue to work on this issue.

MONITORING almost 3 years ago - at 09/21/2022 06:46PM

Data processing has recovered in all regions except US1 and US3. Data processing may still be delayed US1 and US3 as we continue to work on this issue.

MONITORING almost 3 years ago - at 09/21/2022 05:40PM

Data processing has recovered in CA, AP and AU. Data processing may still be delayed in other regions as we continue to work on this issue.

MONITORING almost 3 years ago - at 09/21/2022 05:09PM

All UI components have returned to normal functionality. Data processing may still be delayed as we continue to work on this issue.

MONITORING almost 3 years ago - at 09/21/2022 03:14PM

We have taken steps to recover from a site-wide issue. Data is still backed up and will take some time to catch back up.

IDENTIFIED almost 3 years ago - at 09/21/2022 03:08PM

The team is currently aware of an issue affecting InsightIDR.

Latest Rapid7 outages

InsightVM - Exposure Analytics Page not loading - 13 days ago
Basic alerts and PCQ dashboards impacted - 26 days ago
Degradation in Cloud Event Source data collection and iCON availability in US1 - about 1 month ago
Delays in Investigation Creation - about 1 month ago
Google Apps - Service Disruption - about 2 months ago

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