Outage in Rapid7

US1 Agent Beacon Process Instability

Resolved Minor
April 12, 2023 - Started over 2 years ago - Lasted 2 days
Official incident page

Incident Report

The team are investigating instability issues with processing agent beacons. This is resulting in inaccurate Agent Status counts in the Data Collection Management UI. Agent functionality for other Rapid7 products are not affected.
Components affected
Rapid7 Services (US)
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/14/2023 05:46PM

This incident has been resolved.

MONITORING over 2 years ago - at 04/13/2023 03:28PM

We have applied a fix for the inaccurate Agent Status counts in the Data Collection Management UI. We are now monitoring the situation to ensure the issue has been resolved.

INVESTIGATING over 2 years ago - at 04/12/2023 05:43PM

The team are investigating instability issues with processing agent beacons. This is resulting in inaccurate Agent Status counts in the Data Collection Management UI. Agent functionality for other Rapid7 products are not affected.

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