Outage in Rapid7

InsightVM - Agent-based policy service degradation

Resolved Major
April 18, 2023 - Started over 2 years ago - Lasted about 2 months
Official incident page

Incident Report

We are currently investigating an issue affecting Agent-based Policy. During this time, new assessments will not take place. We’ll continue to update the status of this issue as our investigation progresses

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/02/2023 10:29PM

The necessary actions to address the undesirable results have been completed, and as a result, this incident has been resolved. If you have further questions, please reach out to our support team.

MONITORING over 2 years ago - at 04/25/2023 10:28PM

The fix implemented last week for agent-based policy assessments resolved the issue. The remediation of unwanted results is ongoing. We will continue to monitor for issues.

MONITORING over 2 years ago - at 04/19/2023 02:26PM

Our teams have implemented a fix and Agent-based policy assessments are now running as expected. We are currently working to clean up unrequested policies ran on April 17th.

IDENTIFIED over 2 years ago - at 04/18/2023 05:12PM

The issue has been identified and our team is working on releasing a fix. If you have any further questions, please feel free to reach out to Rapid7 Support.

INVESTIGATING over 2 years ago - at 04/18/2023 02:39PM

We are currently investigating an issue affecting Agent-based Policy.

During this time, new assessments will not take place. We’ll continue to update the status of this issue as our investigation progresses

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook