Outage in Rapid7

InsightVM Cloud Reporting Page Loading Issues (AP)

Resolved Major
October 16, 2025 - Started about 20 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue where the cloud reporting page is failing to load or is unavailable for some users. During this time, users may be unable to generate new cloud reports. Our engineers are diagnosing the issue to determine the root cause and restore functionality.
Components affected
Rapid7 User Interface

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Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 10/17/2025 12:12AM

This incident has been resolved.

MONITORING about 20 hours ago - at 10/16/2025 10:18PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 20 hours ago - at 10/16/2025 10:07PM

We are currently investigating an issue where the cloud reporting page is failing to load or is unavailable for some users. During this time, users may be unable to generate new cloud reports.

Our engineers are diagnosing the issue to determine the root cause and restore functionality.

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