Outage in Rapid7
Increased Investigation Volume
Resolved MajorIncident Report
Summary AI Generated
A configuration error at Rapid7 briefly re-enabled legacy detections starting at 11:00 AM UTC, causing an unexpected spike in new investigations being created over a 2-hour window. This affected SIEM and Services customers, who experienced noisy investigations cluttering their dashboards and user interface. Rapid7 disabled the problematic detections, performed bulk cleanup of the false investigations, and contacted all affected customers with remediation plans.
We are aware of an unexpected increase in the number of new investigations being created, starting at 11:00 AM UTC.
This was caused by a configuration error that briefly re-enabled a set of legacy detections. We have since disabled these detections and are working to identify and mitigate the impact on user dashboards.This issue impacts SIEM and Services customers.
Impact: Users may see a spike in noisy investigations created during this 2-hour window.
Components affected
Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User InterfaceNeed to monitor Rapid7 outages?
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 03/18/2026 08:24PM
We have contacted all affected customers via email or their account teams and shared remediation plans for investigations created during the affected window. Our engineering teams have also begun the cleanup process.
Please note: We are transitioning to direct updates for impacted customers, and this status page will no longer be updated. If you believe you were affected but have not received communication, please contact Rapid7 Support or reach out to your account team.
MONITORING
21 days ago - at 03/11/2026 03:36PM
We are aware of an unexpected increase in the number of new investigations being created, starting at 11:00 AM UTC.
This was caused by a configuration error that briefly re-enabled a set of legacy detections. We have since disabled these detections and are working to identify and mitigate the impact on user dashboards.This issue impacts SIEM and Services customers.
Impact: Users may see a spike in noisy investigations created during this 2-hour window.
**Next Steps: We are currently evaluating a bulk cleanup for the noisy investigations.
IDENTIFIED
21 days ago - at 03/11/2026 03:09PM
We are aware of an unexpected increase in the number of new investigations being created, starting at 11:00 AM UTC.
This was caused by a configuration error that briefly re-enabled a set of legacy detections. We have since disabled these detections and are working to identify and mitigate the impact on user dashboards.This issue impacts SIEM and Services customers.
Impact: Users may see a spike in noisy investigations created during this 2-hour window.
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