Rapid7's Attack Surface Management (Surface Command) experienced a failure of the Command Platform import feed, preventing customers from importing data into their environments. The engineering team identified the root cause, applied a fix, and restarted the affected import feeds. The incident was resolved after 2.3 hours with import feed functionality fully restored.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified an issue impacting Attack Surface Management (Surface Command). Customers may experience failure of the Command Platform import feed.
Our engineering teams have identified the root cause, applied the remediation and are actively restarting the impacted import feed due by 17:30 UTC - the time to completion of the import feed will vary based upon your environment size.
Updates will be posted here as they become available.
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