Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Rapid7

Attack Surface Management (Surface Command) - Import Feed Failure

Resolved Minor
April 15, 2026 - Started about 23 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Rapid7's Attack Surface Management (Surface Command) experienced a failure of the Command Platform import feed, preventing customers from importing data into their environments. The engineering team identified the root cause, applied a fix, and restarted the affected import feeds. The incident was resolved after 2.3 hours with import feed functionality fully restored.

We have identified an issue impacting Attack Surface Management (Surface Command). Customers may experience failure of the Command Platform import feed. Our engineering teams have identified the root cause, applied the remediation and are actively restarting the impacted import feed due by 17:30 UTC - the time to completion of the import feed will vary based upon your environment size. Updates will be posted here as they become available.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial
  • No credit card
  • 14-day trial
  • 2-minute setup
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 04/15/2026 06:34PM

This incident has been resolved.

MONITORING about 22 hours ago - at 04/15/2026 05:18PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 23 hours ago - at 04/15/2026 04:19PM

We have identified an issue impacting Attack Surface Management (Surface Command). Customers may experience failure of the Command Platform import feed.

Our engineering teams have identified the root cause, applied the remediation and are actively restarting the impacted import feed due by 17:30 UTC - the time to completion of the import feed will vary based upon your environment size.

Updates will be posted here as they become available.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook