Outage in Rapid7
SIEM - Delayed Investigation Creation
Resolved MinorIncident Report
Summary AI Generated
Rapid7's SIEM (InsightIDR) and Managed Detection and Response services experienced delays in Investigation creation for approximately 2.5 hours on May 5, 2026, between 11:25 and 13:50 UTC. The issue primarily affected Custom and Contextual alerts, while Rapid7 Managed alerts remained unimpacted. The service was resolved by deploying a fix and replaying all affected alerts across all regions to ensure missing Investigations were generated.
We have identified an issue that caused delays in the creation of Investigations for SIEM (InsightIDR) and Managed Detection and Response customers. A fix has been deployed.
Investigations that should have been created between 11:25 and 13:50 UTC on May 5, 2026 may still be delayed. We are actively replaying impacted alerts and working to ensure all missing Investigations are generated as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/05/2026 04:43PM
Update: Replay of impacted alerts for all regions has been completed.
IDENTIFIED
4 days ago - at 05/05/2026 03:58PM
Update: Replay of impacted alerts for the CA and AP regions has been completed.
IDENTIFIED
4 days ago - at 05/05/2026 03:08PM
Update: For Managed Detection and Response (MDR) customers, Rapid7 Managed alerts were not impacted. However, Custom and Contextual alerts (not triaged by the Rapid7 SOC) may have experienced delays in Investigation creation during this time window.
IDENTIFIED
4 days ago - at 05/05/2026 02:48PM
We have identified an issue that caused delays in the creation of Investigations for SIEM (InsightIDR) and Managed Detection and Response customers. A fix has been deployed.
Investigations that should have been created between 11:25 and 13:50 UTC on May 5, 2026 may still be delayed. We are actively replaying impacted alerts and working to ensure all missing Investigations are generated as quickly as possible.
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