Outage in Rapid7
Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (us-east-1, us-east-2, us-west-2, ap-northeast-1)
Resolved MinorIncident Report
Summary AI Generated
Rapid7 performed scheduled maintenance on SIEM/Collectors across us-east-1, us-east-2, us-west-2, and ap-northeast-1 on August 19, 2026, between 17:00–18:00 UTC. During the maintenance window, collector-based data collection was temporarily interrupted for 5–10 minutes, with a risk of collectors going fully offline requiring manual intervention. A fix was implemented shortly after the window began, and the incident was resolved by 17:55 UTC.
We will be performing scheduled maintenance on SIEM/Collectors on 19/08/2026 17:00 PM UTC - 19/08/2026 18:00 PM UTC. During this time, customers may experience collector temporary stopping of collection.
Impact: collection stopping on all collector based sources for 5-10 minutes.
Worst case scenario: Collector goes offline until manual intervention
We appreciate your patience and understanding as we work to improve the reliability and performance of our services.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 08/19/2026 05:55PM
This incident has been resolved.
MONITORING
about 6 hours ago - at 08/19/2026 05:03PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 08/18/2026 04:41PM
We will be performing scheduled maintenance on SIEM/Collectors on 19/08/2026 17:00 PM UTC - 19/08/2026 18:00 PM UTC. During this time, customers may experience collector temporary stopping of collection.
Impact: collection stopping on all collector based sources for 5-10 minutes.
Worst case scenario: Collector goes offline until manual intervention
We appreciate your patience and understanding as we work to improve the reliability and performance of our services.
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