Outage in Rapid7
Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (ca-central-1)
Resolved MinorIncident Report
Summary AI Generated
Rapid7 performed scheduled maintenance on SIEM/Collectors in the ca-central-1 region on August 14, 2026, from 16:00–17:00 UTC to update the endpoint-cloud-proxy Collector plugin. During the maintenance window, collector-based data collection stopped for 5–10 minutes, with a worst-case risk of collectors going offline and requiring manual intervention. The incident was resolved within the planned timeframe after a fix was implemented and monitored.
We will be performing scheduled maintenance on SIEM/Collectors on 14/08/2026 16:00 PM UTC - 14/08/2026 17:00 PM UTC. During this time, customers may experience collector temporary stopping of collection.
Impact: collection stopping on all collector based sources for 5-10 minutes.
Worst case scenario: Collector goes offline until manual intervention
We appreciate your patience and understanding as we work to improve the reliability and performance of our services.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/14/2026 05:00PM
This incident has been resolved.
MONITORING
4 days ago - at 08/14/2026 04:01PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 days ago - at 08/13/2026 03:37PM
We will be performing scheduled maintenance on SIEM/Collectors on 14/08/2026 16:00 PM UTC - 14/08/2026 17:00 PM UTC. During this time, customers may experience collector temporary stopping of collection.
Impact: collection stopping on all collector based sources for 5-10 minutes.
Worst case scenario: Collector goes offline until manual intervention
We appreciate your patience and understanding as we work to improve the reliability and performance of our services.
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