Outage in Rapid7
Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (eu-central-1 and ap-southeast-2)
Resolved MinorIncident Report
Summary AI Generated
Rapid7 performed scheduled maintenance on SIEM/Collectors in the eu-central-1 and ap-southeast-2 regions on August 18, 2026, between 16:00–17:00 UTC, impacting collector-based data collection for 5–10 minutes. An issue was identified shortly after maintenance began and a fix was implemented within minutes, with the incident resolved by 16:55 UTC. The maintenance carried a worst-case risk of collectors going offline until manual intervention, though the actual impact was contained within the maintenance window.
We will be performing scheduled maintenance on SIEM/Collectors on 18/08/2026 16:00 PM UTC - 18/08/2026 17:00 PM UTC. During this time, customers may experience collector temporary stopping of collection.
Impact: collection stopping on all collector based sources for 5-10 minutes.
Worst case scenario: Collector goes offline until manual intervention
We appreciate your patience and understanding as we work to improve the reliability and performance of our services.
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 08/18/2026 04:55PM
This incident has been resolved.
MONITORING
22 days ago - at 08/18/2026 04:08PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
22 days ago - at 08/18/2026 04:04PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
23 days ago - at 08/17/2026 03:44PM
We will be performing scheduled maintenance on SIEM/Collectors on 18/08/2026 16:00 PM UTC - 18/08/2026 17:00 PM UTC. During this time, customers may experience collector temporary stopping of collection.
Impact: collection stopping on all collector based sources for 5-10 minutes.
Worst case scenario: Collector goes offline until manual intervention
We appreciate your patience and understanding as we work to improve the reliability and performance of our services.
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