Outage in Rapid7
Degradation of Command Platform
Resolved MinorIncident Report
Summary AI Generated
Rapid7's Command Platform experienced degraded performance affecting user login and navigation between platform experiences for 51 minutes. Customers encountered latency when logging in and navigating through the user interface. The engineering team implemented a fix and monitored recovery before fully resolving the incident.
We are currently investigating an issue affecting Command Platform Login and Navigation between Command Platform Experiences. Customers may experience login latency and latency navigating through the User Interface.
Our engineering teams are actively working to identify the cause and restore normal service.
Updates will be posted here as they become available.
Components affected
Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/13/2026 04:35PM
This incident has been resolved. Thank you for your patience and cooperation as we investigated and remediated.
MONITORING
1 day ago - at 04/13/2026 04:14PM
A fix has been implemented and we are continuing to monitor our recovery.
INVESTIGATING
1 day ago - at 04/13/2026 03:45PM
We are currently investigating an issue affecting Command Platform Login and Navigation between Command Platform Experiences. Customers may experience login latency and latency navigating through the User Interface.
Our engineering teams are actively working to identify the cause and restore normal service.
Updates will be posted here as they become available.
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