Outage in Rapid7
Collector Offline
Resolved MinorIncident Report
Summary AI Generated
Rapid7 experienced collector outages in the EU and US East 1 regions due to an upgrade issue that lasted 162 hours. The engineering team identified the root cause and implemented a fix, followed by a monitoring period to ensure stability. The incident was fully resolved after the fix proved successful.
We are currently investigating an issue with an upgrade to collectors in the EU and US East 1 regions
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/18/2026 08:43AM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/16/2026 10:55AM
We continue to monitor the results of the fix implemented.
MONITORING
about 2 months ago - at 03/12/2026 02:26AM
A fix has now been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 03/12/2026 02:23AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 2 months ago - at 03/12/2026 02:20AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 2 months ago - at 03/11/2026 10:28PM
The issue has been identified by our Engineering team and a fix is being tested.
IDENTIFIED
about 2 months ago - at 03/11/2026 04:56PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 03/11/2026 02:48PM
We are currently investigating an issue with an upgrade to collectors in the EU and US East 1 regions
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