Outage in Rapid7

Command Platform Login Inaccessible

Resolved Minor

March 13, 2026 - Started about 2 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Rapid7's Command Platform experienced a login outage affecting both SSO and local MFA authentication methods, with users encountering unexpected errors after entering MFA codes. The User Interface components were impacted for 2 hours, preventing access across all regions. The issue was resolved after recovery efforts restored login functionality, followed by continued monitoring to ensure stability.

We are currently investigating an issue impacting log-in to the Command Platform.

Components affected

Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface

Need to monitor Rapid7 outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 24 minutes ago - at 03/13/2026 07:59PM

This incident has been resolved.

MONITORING about 2 hours ago - at 03/13/2026 06:31PM

We have recovered, and login is now accessible across all regions we continue to monitor the situation.

INVESTIGATING about 2 hours ago - at 03/13/2026 05:59PM

We are currently investigating an issue impacting log-in to the Command Platform.

Latest Rapid7 outages

Increased Investigation Volume - 2 days ago

Collector Offline - 2 days ago

InsightVM Dashboards Failing to Load - 4 days ago

Vulnerability Management (US2) - Service Interruption - 11 days ago

Monitoring a Vendor Outage in me-central-01 - 12 days ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook