Outage in Rapid7

US1 Agent Beacon Process Instability

Resolved Minor
April 18, 2023 - Started over 2 years ago - Lasted 8 days
Official incident page

Incident Report

The team is investigating instability issues with processing agent beacons. This is resulting in inaccurate Agent Status counts in the Data Collection Management UI. Agent functionality for other Rapid7 products are not affected.
Components affected
Rapid7 Services (US)
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/26/2023 02:01PM

The Incident has been resolved - If you have any further questions, Please do not hesitate to reach out to Rapid7 Support.

MONITORING over 2 years ago - at 04/20/2023 08:06PM

We have applied a fix for the inaccurate Agent Status counts in the Data Collection Management UI. We are now monitoring the situation to ensure the issue has been resolved.

IDENTIFIED over 2 years ago - at 04/19/2023 04:29PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 04/18/2023 04:13PM

The team is investigating instability issues with processing agent beacons. This is resulting in inaccurate Agent Status counts in the Data Collection Management UI. Agent functionality for other Rapid7 products are not affected.

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