Outage in Rapid7

EU InsightIDR Event Processing Delay

Resolved Minor
April 21, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

The team are investigating log processing delays of around 60 minutes for Asset Authentication events. During this time alerts will also be delayed, the relationships between assets and users will be out of sync and some gaps will appear in the Asset Authentication logset. Next update will be posted in at 10:30 UTC.
Components affected
Rapid7 Event Processing
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/21/2023 11:12AM

More resources were allocated to the service and the backlog has been completely processed.

INVESTIGATING over 2 years ago - at 04/21/2023 09:42AM

The team are investigating log processing delays of around 60 minutes for Asset Authentication events.

During this time alerts will also be delayed, the relationships between assets and users will be out of sync and some gaps will appear in the Asset Authentication logset.

Next update will be posted in at 10:30 UTC.

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