Outage in Rapid7

AU InsightIDR Event Processing Delay

Resolved Minor
April 24, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

The team is investigating log processing delays of around 3 hours for Asset Authentication events. During this time alerts will also be delayed, the relationships between assets and users will be out of sync and some gaps will appear in the Asset Authentication logset.
Components affected
Rapid7 Event Processing
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/24/2023 08:55AM

This incident has been resolved.

MONITORING over 2 years ago - at 04/24/2023 07:18AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 04/24/2023 06:30AM

The team is investigating log processing delays of around 3 hours for Asset Authentication events.

During this time alerts will also be delayed, the relationships between assets and users will be out of sync and some gaps will appear in the Asset Authentication logset.

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