Outage in Rapid7

InsightIDR (All Regions) - Agent Event Processing Delay

Resolved Minor
May 05, 2023 - Started over 2 years ago - Lasted 3 days
Official incident page

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Outage Details

We identified an issue causing a delay in processing some Windows agent authentication, process start and event logs to InsightIDR and are working on a fix.
Components affected
Rapid7 Event Processing Rapid7 Event Processing Rapid7 Event Processing Rapid7 Event Processing Rapid7 Event Processing
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/08/2023 10:38PM

This incident has been resolved.

MONITORING over 2 years ago - at 05/08/2023 10:37PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 05/08/2023 10:36PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 05/08/2023 03:09AM

A fix has been implemented and all regions except for US1 - we will continue to provide updates as our Engineering team is working on getting the US1 region operational.

IDENTIFIED over 2 years ago - at 05/05/2023 04:03PM

We identified an issue causing a delay in processing some Windows agent authentication, process start and event logs to InsightIDR and are working on a fix.

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