Outage in Rapid7
Delayed custom alerts in EU
Resolved MinorIncident Report
The team identified an issue with our custom alerting service in the EU region which started at 8:00am UTC on 15-June. Since then custom alerts have not generated investigations in InsightIDR. Replay of these alerts is underway. Affected customers will get notifications as delayed alerts are reprocessed.
Components affected
Rapid7 Event Processing
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 06/16/2023 12:46PM
This incident has been resolved.
MONITORING
over 2 years ago - at 06/16/2023 11:57AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 2 years ago - at 06/16/2023 11:52AM
The team identified an issue with our custom alerting service in the EU region which started at 8:00am UTC on 15-June. Since then custom alerts have not generated investigations in InsightIDR. Replay of these alerts is underway. Affected customers will get notifications as delayed alerts are reprocessed.
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