Outage in Rapid7

Insight Platform (All Regions) - Insight Agent Communication Issue

Resolved Major
September 08, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

The team is currently aware of an issue which is affecting the Insight Agent's ability to communicate to the platform. We are actively working on resolving this and will update with more information as we continue our investigation of the issue.
Components affected
Rapid7 Event Collection Rapid7 Event Collection Rapid7 Event Collection Rapid7 Event Collection Rapid7 Event Collection Rapid7 Event Collection Rapid7 Event Collection Rapid7 Event Collection Rapid7 Event Collection Rapid7 Event Collection

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/09/2023 12:06AM

This incident has been resolved.

MONITORING about 2 years ago - at 09/08/2023 11:54PM

A fix has been implemented and we are currently monitoring the results.

IDENTIFIED about 2 years ago - at 09/08/2023 10:13PM

The team is currently aware of an issue which is affecting the Insight Agent's ability to communicate to the platform. We are actively working on resolving this and will update with more information as we continue our investigation of the issue.

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