Outage in Rapid7

Rapid7 Platform Outage

Resolved Minor
October 18, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of issues logging in to the Rapid7 Platform, as well as data collection and processing across all Rapid7 products, in all regions. This is currently being investigated.
Components affected
Rapid7 Scheduling Rapid7 User Interface Rapid7 Services (US) Rapid7 API Rapid7 API Rapid7 User Interface Rapid7 API Rapid7 API Rapid7 User Interface Rapid7 Notifications Rapid7 Scheduling Rapid7 Alerting Rapid7 Event Collection Rapid7 Workflow Execution Rapid7 API Rapid7 User Interface Rapid7 Event Processing Rapid7 Event Processing Rapid7 Scheduling Rapid7 Event Collection Rapid7 Data Ingestion Rapid7 Data Ingestion Rapid7 Event Processing Rapid7 Scheduling Rapid7 Data Ingestion Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 API Rapid7 Workflow Execution Rapid7 User Interface Rapid7 Cloud Engines Rapid7 Alerting Rapid7 Event Processing Rapid7 Event Collection Rapid7 API Rapid7 API Rapid7 API Rapid7 Event Collection Rapid7 Data Ingestion Rapid7 Alerting Rapid7 Alerting Rapid7 User Interface Rapid7 Data Ingestion Rapid7 User Interface Rapid7 User Interface Rapid7 Data Ingestion Rapid7 User Interface Rapid7 Event Collection Rapid7 Event Collection Rapid7 User Interface Rapid7 API Rapid7 Data Ingestion Rapid7 Workflow Execution Rapid7 Event Collection Rapid7 User Interface Rapid7 AppSpider OnDemand Rapid7 User Interface Rapid7 Data Ingestion Rapid7 Event Processing Rapid7 Event Processing Rapid7 Event Processing Rapid7 Event Processing Rapid7 Data Ingestion Rapid7 User Interface Rapid7 Workflow Execution Rapid7 User Interface Rapid7 API Rapid7 Data Ingestion Rapid7 User Interface Rapid7 Cloud Engines Rapid7 Alerting Rapid7 API Rapid7 API Rapid7 User Interface Rapid7 API Rapid7 Cloud Engines Rapid7 Cloud Engines Rapid7 Event Processing Rapid7 Event Collection Rapid7 Services (EU) Rapid7 Event Processing Rapid7 API Rapid7 API Rapid7 User Interface Rapid7 User Interface Rapid7 Hackazon Rapid7 Scheduling Rapid7 User Interface Rapid7 Event Collection Rapid7 Workflow Execution Rapid7 Event Collection Rapid7 Event Processing Rapid7 User Interface Rapid7 Cloud Engines Rapid7 Webscantest.com

Need to monitor Rapid7 outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/18/2023 08:25PM

InsightIDR has completed recovery from this incident, data and alerting has resumed being processed in realtime.

MONITORING about 2 years ago - at 10/18/2023 06:35PM

InsightIDR Event Collection and Event Processing was only impacted by this incident in the US1 regions. Other regions were not affected.

MONITORING about 2 years ago - at 10/18/2023 05:48PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 10/18/2023 05:44PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 10/18/2023 05:42PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 10/18/2023 05:39PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 10/18/2023 05:32PM

We are aware of issues logging in to the Rapid7 Platform, as well as data collection and processing across all Rapid7 products, in all regions. This is currently being investigated.

Latest Rapid7 outages

Collection from 3rd Party Cloud Based Event Source Degraded - 3 days ago
IDR - Delays in Log Search Data (EU) - 5 days ago
Degraded Performance across Command Platform - 12 days ago
InsightVM Cloud Reporting Page Loading Issues (AP) - 16 days ago
InsightVM Exposure Analytics Dashboard Disruption - about 2 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook