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Outage in Rapid7

Insight Platform Login Degradation

Resolved Major

January 12, 2024 - Started over 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

Team are investigating reports of issues when attempting to login to the Insight Platform.

Components affected

Rapid7 Services (US) Rapid7 Services (EU) Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 01/12/2024 11:08PM

This incident has been resolved.

MONITORING over 2 years ago - at 01/12/2024 08:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 01/12/2024 07:50PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 01/12/2024 04:08PM

Team are investigating reports of issues when attempting to login to the Insight Platform.

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