Outage in Rapid7

Insight Platform: Intermittent API Connectivity Issues

Resolved Major
March 17, 2025 - Started 7 months ago - Lasted 5 minutes
Official incident page

Incident Report

Customers experienced intermittent disruptions to the Insight Platform, resulting in difficulty navigating and accessing their Insight Products. This impacted the ability to utilize key platform features and retrieve critical data.
Components affected
Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface
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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/17/2025 10:27PM

The Incident has been resolved - If you have any further questions - Please reach out to our Support team.

INVESTIGATING 7 months ago - at 03/17/2025 10:25PM

Customers experienced intermittent disruptions to the Insight Platform, resulting in difficulty navigating and accessing their Insight Products. This impacted the ability to utilize key platform features and retrieve critical data.

Latest Rapid7 outages

InsightVM Exposure Analytics Dashboard Disruption - about 1 month ago
Monitoring Surface Command Performance in eu-central-1 - about 1 month ago
InsightVM (US2) - Degragation of service - about 1 month ago
InsightVM Exposure Analytics Dashboard Cards Not Loading - about 1 month ago
AppSec User Interface is Unreachable in US1 - about 1 month ago

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