Outage in Ravelin
Service Disruption - Explore Feature
Resolved Minor
March 02, 2026 - Started 7 days ago
- Lasted 26 minutes
Incident Report
Between 14:46 and 15:47hs (UTC), some clients experienced 500 errors when accessing the Explore Customers and Orders features in the Dashboard. This was caused by a code deployment that inadvertently removed functionality required for filters in Explore.
We have rolled back the problematic deployment and confirmed that the Explore feature is now functioning normally. All services have been restored to their previous stable state.
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MONITORING
7 days ago - at 03/02/2026 04:40PM
Between 14:46 and 15:47hs (UTC), some clients experienced 500 errors when accessing the Explore Customers and Orders features in the Dashboard. This was caused by a code deployment that inadvertently removed functionality required for filters in Explore.
We have rolled back the problematic deployment and confirmed that the Explore feature is now functioning normally. All services have been restored to their previous stable state.
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