Outage in Razer

RazerID : Degradation of service

Resolved Major
October 20, 2025 - Started 2 months ago - Lasted about 21 hours
Official incident page

Incident Report

RazerID service degradation observed. We are currently investigating the issue.
Components affected
Razer ID Razer Synapse
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/21/2025 04:26AM

This incident has been resolved.

MONITORING 2 months ago - at 10/20/2025 09:08PM

The cloud service provider has implemented fixes, and we are seeing recovery in the previously degraded services.

IDENTIFIED 2 months ago - at 10/20/2025 03:16PM

The Cloud Service Provider is still working towards a full resolution. Service degradation continues to be observed.

IDENTIFIED 2 months ago - at 10/20/2025 08:26AM

team is working with the Cloud Service Provider to recover the service. Service degradation is still observed.

INVESTIGATING 2 months ago - at 10/20/2025 08:03AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/20/2025 08:02AM

RazerID service degradation observed.
We are currently investigating the issue.

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